Insurance Claims

Serving the Entire Omaha Metro Area

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We Help You Through The Claims Process

Navigating homeowners insurance, particularly as it relates to storm damage claims, can be a daunting task. The complex paperwork, intricate loopholes, and ever-changing laws and regulations make it challenging to comprehend what is covered and what isn’t. Recognizing this, Millard Roofing committed years ago to simplifying the process by eliminating the middle-man. With insurance specialists and an attorney readily available, we handle the hard work on your behalf, ensuring a seamless experience. Our all-encompassing team is dedicated to managing every aspect of the process, allowing you, the homeowner, to relax and carry on with your daily life, confident that your roofing needs are in capable hands.

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Millard Roofing Reviews

We Used Millard roofing for storm repair. They were grat to work with a did a great job restoring our home to better than it was before. The office team and sales people are very responsive and answered any questions or concerns i had promptly. I would highly recomend Millard Roofing for any of your homes exterior needs!

austin kucks

19:18 18 Mar 23

Millard Roofing is excellent. All of their employees are professional, prompt, provide excellent analysis, and workmanship is outstanding. I won't consider any other company to work on my home for my roof, gutters, or attic venting.

James Rose

16:25 16 Mar 23

Would like to Thank Mr Bunner for his outstanding work ethic. He kept us informed with the progress of the project. Letting us know how things were going with insurance company. It took awhile because insurance company was holding back but Mr Bunner pushed thru and work is soon to start.Thank you Cole for representing us , your client. You did so always with a smile and great attitude.Thanks again,Mr Davis Singles snd Jackie Bradshaw

Jackie Bradshaw

15:56 14 Mar 23

Cole came out and inspected my roof and siding. He got my insurance to replace the roof and siding and they made it stress free. They called and did all the talking to the insurance company and made sure the insurance company was following local regs and laws to replace everything that needed to be. I will be calling them next time I have any issues with my roof or siding.

Josh Chipp

21:11 13 Mar 23

Excellent job, well done! Great service and communication during the repairs and replacement.

David Brott

18:32 13 Mar 23

The experience was even better than the advertisements promised. At a time the house was being sold they new exactly how to handle the situation. They went above and beyond in every way.

Scott Woodard

17:49 13 Mar 23

The process of identifying storm damage is not something a homeowner knows how to do. When I called Millard Roofing they took the time necessary to inspect our entire property and point out the damage not easily seen! When working with our insurance company Millard Roofing was professional and their expertise was evident. We are extremely grateful for the commitment to provide excellent service! Cole, Jayme and the entire team went above and beyond! I highly recommend Millard Roofing! My home was transformed!

Drew Athen

15:47 01 Mar 23

When hail damaged our roof, gutters and windows and water came through the holes in the roof, we turn to Millard Roofing. They dealt with our insurance company to get everything worked out so that we did not have to.We were very pleased with the work, which included a new roof, new gutters, many new windows, all new siding, complete exterior painting, and some interior painting. They kept us well informed of when various work would be done and worked with us on shingle colors and paint colors. They did an excellent job and we would use them again if the need should arise.

Don Stenberg

15:59 16 Feb 23

Millard Roofing replaced the roof, gutters and window wraps on my home. The entire team was professional and friendly and did an excellent job. Josh and Jayme made the process easy and the crews that performed the work were friendly and got the work done quickly. They also did a great job cleaning up after the work was completed. If needed I will hire them again.

Patricia Ladenburger

00:13 15 Jan 22

My experience with Millard Roofing was the absolute best (after 30 years of homeowning). From the first call through construction and insurance the MR team was courteous and helpful and I never wanted for information on the process. Everyone has been great, but Cole B was a stellar project manager and kept my mind at ease through the process. They work with insurance so you don't have that hassle...well worth it! The repair crew was courteous and very thorough. Cleanup was beyond belief! If you need any type of roofing install or repair call Cole at Millard Roofing! You will NOT be disappointed!

Lw Hughes

14:36 11 Dec 21

I would highly recommend Millard Roofing & Gutter! Our roof, gutters, and patio door were damaged from hails. We were happy and lucky to have MRG work hard on the project. Everyone was very kind and professional, especially Don and Dylan who were very friendly, patient and thorough in explaining the details from inspection, insurance claims, and installation. Really appreciated them and the quality jobs they did. I would definitely have them work on our house again. George

George Zhou

15:44 21 Sep 21

Cole, Josh and the entire team at Millard Roofing did and incredible job for me and my business. They got the roof fixed at almost no cost to me and our tenants were able to continue operating the entire time. Would give 10 stars if I could.

FRESH KUSH

23:46 30 Aug 21

These people are miracle workers who are also great people. Best in the biz.

Sage R

23:45 30 Aug 21

Exelente muy buen trato al cliente maravilloso un personal de equipo eficientes

Roberto Romero

16:42 21 Jun 21

We received services from Millard Roofing to replace our roof, gutters and windows and siding. They were professional and efficient. We received calls to give us dates of installation and reminders calls as well. They picked up everything quickly after installing the roof and the installers were polite and professional. I highly recommend their services to anyone. You will be pleased with their work.

Kathy Rocco

12:32 12 May 21

I wanted to post a long and thoughtful review of the work we had Millard Roofing do for us. Until last year, we had never made an insurance claim on any of the houses we have had over the last 22 years. Hail damage is a lot more complex than people think and there are good insurance adjusters, bad insurance adjusters, bad roofing companies and good roofing companies.Our goal in making the insurance claim was to get our house back to normal with no damage in the most fair and reasonable way possible. We weren't looking to hire the lowest cost roofing company, so we could pocket some or most of the insurance money. We wanted the work done professionally and correctly.After the inspection from Millard Roofing and Farm Bureau Insurance, we had roof damage, gutter damage, and 8 windows that were ruined.When you sign on with Millard Roofing, you agree to let them deal with your insurance company on your behalf. Some people don't like this, but for us, it made sense since they are experts and we are not.On to the work:Positives:-After hail storm they were quick to respond and quick to confirm we had damage.-Initial assessment was done by Jim and Tim. They both were great.-Once work started, they were very communicative. I received a phone call literally every day around 4:00 from our project manager Jayme giving me an update on the work done that day, and work being done the following day.-Work was done very professionally, and after every stage, an inspection took place to confirm work was done. When my roof was finished, Jim inspected the roof, and showed me 12 shingles that were done incorrectly, and were replaced. Very detail oriented.-When you need windows replaced, there are two ways to do it. 1) cut your windows out with a hacksaw, put in replacement windows and caulk them. 2) remove siding, install windows with factory sealed “fins” which is how your builder installed your windows. Insurance companies prefer you do #1. The correct way to do the work is #2. Millard Roofing advocates on your behalf for #2.-Each of the subcontractors I talked with has worked with Millard Roofing for 10+ years. That matters.-Their work comes with a 5 year guarantee on labor and materials. Everyone else is 1 year.Bumps in the road:-When windows were installed the interior woodwork wasn’t finished to our expectations. They came out immediately and made the subcontractors redo it all. It was then finished perfectly.-Roofers brought their waste trailer on my driveway and cracked my driveway. Millard Roofing immediately agreed to have it taken care of.-Insurance company denied claims to replace non matching parts of my siding. It took a few month to resolve, but it was resolved.In summary, Millard Roofing was great to work with. The process required patience from all sides. It is what it is. Working with Jayme, Tim, and Jim has been excellent. I have referred them to several other customers, who have had a similar experience.5 stars.

Matt Mosser

18:54 28 Jan 21

We recently had our roof replaced by Millard Roofing. The crew was timely, friendly, and there wasn't a speck of debris or nails left. They even removed some wasp nest we were battling which was above and beyond ha! The staff at Millard Roofing is the best. I highly recommend the staff, the crew, and the company for all the help and service needs you can have in times of replacing the roofing and gutters!

Jeff Hale

22:17 24 Jul 20

They were professional the entire time they worked on the roof. The office staff was amazing and always so helpful.

Michelle Ronan

15:48 20 Jun 20

Major hail damage to our house last year (2019) and definitely choose the right company to do the repairs & replacements..........it is a treat to actually partner with a company that is on the homeowners side in matters such as this and fights the ins. companies for what is right..........Millard Roofing has demonstrated exactly that quality throughout the entire process. THANK YOU to all of you folks for allowing us to go right on living while everything progressed! YOU did the JOB!

Terry Gahm

18:17 09 Mar 20

Great experience and all the staff was very professional. They will always be the first place I go to when I need work done.

Rollin Biel

18:25 13 Jun 19

Millard Roofing did an absolutely fantastic job for me on my insurance claim, and I could not have been happier with the service.The diligence and thoroughness of Jim Eggers and his crew was amazing, and I could not believe all that they were able to accomplish for me. Through Millard Roofing's efforts, my house received a new roof, gutters, windows, shutters, fence and air conditioner, my entire house was repainted, and my entire deck was refinished -- all at no cost to me!The Millard Roofing crew was at my house multiple times to ensure that all damage was found, pointed out to the insurance adjuster, properly repaired/installed, and that the compensation was appropriate for the same. I was overwhelmingly surprised by all that Millard Roofing did for me.I would HIGHLY recommend Millard Roofing, and would give them more than five stars if possible!

Ben Maxell

15:28 13 Jun 19

Had leaks on my commercial buildings and they were taken care of in a timely manner and was given updates on each one. Very professional in all area of there expertise.

Rod Kush

12:46 12 Jun 19

I had nothing but a great experience with this company. From the estimator to the installation crew, they were all a class act. I would highly recommend them to any one.When the insurance company only wanted to cover approx 12k in damages to my house that would have left it half finished. Jim Eggers and his team went to bat for me and ended up getting the rest of the repairs due, close to double the original 12k. The whole process took a little while but in the end Millard Roofing has the customers best interest and are not afraid to stand up to the insurance companies. Beyond that the work was done quickly and very professionally. My house never looked better.Thank you Millard Roofing and Jim Eggers

Brandon Boyd

23:40 11 Jun 19

My experience was positive and hassle free. The team was professional, and extremely courteous. Thank you Jim your team is amazing.

Beverly Ayala

13:53 11 Jun 19

Jim Eggers and his team are excellent. We've had two roofs replaced, gutters, and siding from several different hail storms. It's refreshing to have an advocate representing the consumer because insurance company claims adjusters don't have our best interest, only to save their company as much money as possible. Our first insurance adjuster only approved $441 and we were told nothing was to be paid because the deductible was $1,000.We hired Millard roofing and they got the roof, fascia board, and gutters all approved. Because they fight so hard for us, the consumer, it takes a lot of time going back and forth with the insurance companies; therefore, the process is longer. Well worth it in my opinion.

Timothy Olson

13:24 11 Jun 19

Grateful for all of my friends at Millard Roofing! The whole experience was very professional, detailed, and thorough. Thanks again!

Todd Doxzon

17:06 11 Apr 19

Been very happy with the team at Millard Roofing. Josh was assigned to me and was able to help me with my claim. He was willing to have the tough conversations with my insurance company to make sure my roof, siding and air conditioner all got covered. Even the leak that did damage to my ceiling in my kitchen was covered. Insurance companies are a sham and look for every out to not cover you. Millard Roofing protects you from the necessary evil of insurance when a claim needs to be filed. Not to mention my house is the best looking one in our culdesac now. I was able to meet the owner Jim as well and what a caring guy. He took the time out to make sure I was getting great customer service and my claim was moving forward smoothly. Super happy with my expierence with Millard Roofing and have already recommended them to friends, family and neighbors.

Troy K

14:40 10 Apr 19

Millard Roofing and Gutter repaired my exterior siding and trim damage well as the indoor water damage caused by the tornado this summer. Josh, Jamie, and all of the contractors were easy to work with and my house looks as good as new! Great service and outstanding repair work.

Jodi Masters

16:21 08 Nov 17

On a scale of 1 to 5Attitude of staff: 3 starResponsive: 3 starCalls return: 2 starDeadlines: 3 starProfessional: 4 starKnowledge: 4 starOverall: 3 star

Janet reiner

14:05 27 Aug 17

Great company, will do business with again. Handled all of the storm damage repairs to an investment property for me in a professional and timely manner.

Ted Thieman

22:21 01 Dec 16

Josh and his team were very professional and took care of all of our concerns quickly. I would highly recommend.

Evan_Paprika

02:56 30 Nov 16

Millard Roofing did a superior job on our roof. From start to finish. Completed the job to the very last detail. They took care of following up with our insurance company and made the entire process a breeze. Very professional staff.

Nancy Ayoub

14:00 15 Sep 16

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Insurance Claims FAQ

What is homeowners insurance?

Homeowners insurance provides a safety net in case a catastrophe occurs in your neighborhood. It covers events such as fires, heavy winds, burglaries, and more. Examples of situations where homeowners insurance can help include a fallen tree damaging your belongings inside the home, someone getting injured on your property, or living expenses while repairs or replacements are being done. To calculate insurance costs, carriers assess the “risk” associated with your area, taking into account factors such as crime, weather, and average home values.

What are my rights as a homeowner?

Understanding your rights and the policies associated with them is crucial as a homeowner. Make sure you have a copy of your full insurance policy and don’t rely solely on what your agent tells you. You have the right to good faith from your insurance company, which means they should act fairly and honestly when settling claims. If they don’t, they could face civil action and financial consequences. To protect yourself, keep notes of all discussions and maintain copies and original documents.

How does Millard Roofing protect me?

Millard Roofing is committed to protecting you and your home. We work directly with your insurance company to ensure you get the coverage you deserve for roofing contractor insurance claims. Our insurance experts and inspectors collaborate to accurately assess damage, including any underlying issues, and ensure repairs are done correctly and in accordance with state and manufacturer regulations. If a small roof repair turns into a larger project, we make sure your insurance covers every penny they should until the work is completed. We won’t stop until you and your home get what you deserve, all while continuing work on your home so your family can return to normal as we handle the details.

What is the process for filing a roof insurance claim?

The process for filing a roof insurance claim typically involves the following steps: contacting your insurance company to report the damage, scheduling an inspection with an insurance adjuster, obtaining estimates from reputable roofing contractors, submitting necessary documentation to your insurer, and awaiting approval for repairs or replacement. Millard Roofing can assist you throughout this process, providing expert advice and ensuring proper documentation to streamline your claim.

What factors can impact my insurance claim for roof damage?

Factors that can impact your insurance claim for roof damage include the age and condition of your roof, the cause of the damage, your policy’s coverage limits and deductibles, and whether the damage is deemed to be a result of poor maintenance or neglect. To maximize your chances of a successful claim, maintain your roof regularly and work with experienced professionals like Millard Roofing to assess and repair damage.

Can Millard Roofing help me with emergency roof repairs while my insurance claim is being processed?

Yes, Millard Roofing can help you with emergency roof repairs while your insurance claim is being processed. We understand the urgency of addressing roof damage to prevent further harm to your property, and our team is prepared to provide prompt and efficient emergency repairs to safeguard your home until the insurance claim is resolved. Millard Roofing repairs all types of roofing systems including: asphalt shingle roofs, metal roofing systems, clay tile roofing, slate roofs, cedar shake roofing systems, flat roofs and more.

Will my insurance premium increase after filing a roof claim?

It’s possible that your insurance premium may increase after filing a roof claim, as some insurers may view a claim as an increased risk. However, this depends on your insurance provider’s policies and the specifics of your claim. To better understand the potential impact on your premiums, consult with your insurance agent or company.

How long does it usually take for an insurance claim to be resolved?

The time it takes for an insurance claim to be resolved can vary depending on the complexity of the claim, the responsiveness of your insurance company, and the documentation provided. Millard Roofing works diligently to expedite the process by offering accurate damage assessments, comprehensive documentation, and ongoing communication with your insurance company to help you achieve a timely resolution.

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Our Service Area

Our service area includes the following communities: Omaha, Lincoln, Bellevue, Bennington, Blair, Elkhorn, Fremont, Gretna, La Vista, Papillion, Springfield, and all cities in between.