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Millard Roofing Reviews
We Used Millard roofing for storm repair. They were grat to work with a did a great job restoring our home to better than it was before. The office team and sales people are very responsive and answered any questions or concerns i had promptly. I would highly recomend Millard Roofing for any of your homes exterior needs!
19:18 18 Mar 23
Millard Roofing is excellent. All of their employees are professional, prompt, provide excellent analysis, and workmanship is outstanding. I won't consider any other company to work on my home for my roof, gutters, or attic venting.
16:25 16 Mar 23
Would like to Thank Mr Bunner for his outstanding work ethic. He kept us informed with the progress of the project. Letting us know how things were going with insurance company. It took awhile because insurance company was holding back but Mr Bunner pushed thru and work is soon to start.Thank you Cole for representing us , your client. You did so always with a smile and great attitude.Thanks again,Mr Davis Singles snd Jackie Bradshaw
15:56 14 Mar 23
Cole came out and inspected my roof and siding. He got my insurance to replace the roof and siding and they made it stress free. They called and did all the talking to the insurance company and made sure the insurance company was following local regs and laws to replace everything that needed to be. I will be calling them next time I have any issues with my roof or siding.
21:11 13 Mar 23
Excellent job, well done! Great service and communication during the repairs and replacement.
18:32 13 Mar 23
The experience was even better than the advertisements promised. At a time the house was being sold they new exactly how to handle the situation. They went above and beyond in every way.
17:49 13 Mar 23
The process of identifying storm damage is not something a homeowner knows how to do. When I called Millard Roofing they took the time necessary to inspect our entire property and point out the damage not easily seen! When working with our insurance company Millard Roofing was professional and their expertise was evident. We are extremely grateful for the commitment to provide excellent service! Cole, Jayme and the entire team went above and beyond! I highly recommend Millard Roofing! My home was transformed!
15:47 01 Mar 23
When hail damaged our roof, gutters and windows and water came through the holes in the roof, we turn to Millard Roofing. They dealt with our insurance company to get everything worked out so that we did not have to.We were very pleased with the work, which included a new roof, new gutters, many new windows, all new siding, complete exterior painting, and some interior painting. They kept us well informed of when various work would be done and worked with us on shingle colors and paint colors. They did an excellent job and we would use them again if the need should arise.
15:59 16 Feb 23
Millard Roofing replaced the roof, gutters and window wraps on my home. The entire team was professional and friendly and did an excellent job. Josh and Jayme made the process easy and the crews that performed the work were friendly and got the work done quickly. They also did a great job cleaning up after the work was completed. If needed I will hire them again.
00:13 15 Jan 22
My experience with Millard Roofing was the absolute best (after 30 years of homeowning). From the first call through construction and insurance the MR team was courteous and helpful and I never wanted for information on the process. Everyone has been great, but Cole B was a stellar project manager and kept my mind at ease through the process. They work with insurance so you don't have that hassle...well worth it! The repair crew was courteous and very thorough. Cleanup was beyond belief! If you need any type of roofing install or repair call Cole at Millard Roofing! You will NOT be disappointed!
14:36 11 Dec 21
I would highly recommend Millard Roofing & Gutter! Our roof, gutters, and patio door were damaged from hails. We were happy and lucky to have MRG work hard on the project. Everyone was very kind and professional, especially Don and Dylan who were very friendly, patient and thorough in explaining the details from inspection, insurance claims, and installation. Really appreciated them and the quality jobs they did. I would definitely have them work on our house again. George
15:44 21 Sep 21
Cole, Josh and the entire team at Millard Roofing did and incredible job for me and my business. They got the roof fixed at almost no cost to me and our tenants were able to continue operating the entire time. Would give 10 stars if I could.
23:46 30 Aug 21
These people are miracle workers who are also great people. Best in the biz.
23:45 30 Aug 21
Exelente muy buen trato al cliente maravilloso un personal de equipo eficientes
16:42 21 Jun 21
We received services from Millard Roofing to replace our roof, gutters and windows and siding. They were professional and efficient. We received calls to give us dates of installation and reminders calls as well. They picked up everything quickly after installing the roof and the installers were polite and professional. I highly recommend their services to anyone. You will be pleased with their work.
12:32 12 May 21
I wanted to post a long and thoughtful review of the work we had Millard Roofing do for us. Until last year, we had never made an insurance claim on any of the houses we have had over the last 22 years. Hail damage is a lot more complex than people think and there are good insurance adjusters, bad insurance adjusters, bad roofing companies and good roofing companies.Our goal in making the insurance claim was to get our house back to normal with no damage in the most fair and reasonable way possible. We weren't looking to hire the lowest cost roofing company, so we could pocket some or most of the insurance money. We wanted the work done professionally and correctly.After the inspection from Millard Roofing and Farm Bureau Insurance, we had roof damage, gutter damage, and 8 windows that were ruined.When you sign on with Millard Roofing, you agree to let them deal with your insurance company on your behalf. Some people don't like this, but for us, it made sense since they are experts and we are not.On to the work:Positives:-After hail storm they were quick to respond and quick to confirm we had damage.-Initial assessment was done by Jim and Tim. They both were great.-Once work started, they were very communicative. I received a phone call literally every day around 4:00 from our project manager Jayme giving me an update on the work done that day, and work being done the following day.-Work was done very professionally, and after every stage, an inspection took place to confirm work was done. When my roof was finished, Jim inspected the roof, and showed me 12 shingles that were done incorrectly, and were replaced. Very detail oriented.-When you need windows replaced, there are two ways to do it. 1) cut your windows out with a hacksaw, put in replacement windows and caulk them. 2) remove siding, install windows with factory sealed “fins” which is how your builder installed your windows. Insurance companies prefer you do #1. The correct way to do the work is #2. Millard Roofing advocates on your behalf for #2.-Each of the subcontractors I talked with has worked with Millard Roofing for 10+ years. That matters.-Their work comes with a 5 year guarantee on labor and materials. Everyone else is 1 year.Bumps in the road:-When windows were installed the interior woodwork wasn’t finished to our expectations. They came out immediately and made the subcontractors redo it all. It was then finished perfectly.-Roofers brought their waste trailer on my driveway and cracked my driveway. Millard Roofing immediately agreed to have it taken care of.-Insurance company denied claims to replace non matching parts of my siding. It took a few month to resolve, but it was resolved.In summary, Millard Roofing was great to work with. The process required patience from all sides. It is what it is. Working with Jayme, Tim, and Jim has been excellent. I have referred them to several other customers, who have had a similar experience.5 stars.
18:54 28 Jan 21
We recently had our roof replaced by Millard Roofing. The crew was timely, friendly, and there wasn't a speck of debris or nails left. They even removed some wasp nest we were battling which was above and beyond ha! The staff at Millard Roofing is the best. I highly recommend the staff, the crew, and the company for all the help and service needs you can have in times of replacing the roofing and gutters!
22:17 24 Jul 20
They were professional the entire time they worked on the roof. The office staff was amazing and always so helpful.
15:48 20 Jun 20
Major hail damage to our house last year (2019) and definitely choose the right company to do the repairs & replacements..........it is a treat to actually partner with a company that is on the homeowners side in matters such as this and fights the ins. companies for what is right..........Millard Roofing has demonstrated exactly that quality throughout the entire process. THANK YOU to all of you folks for allowing us to go right on living while everything progressed! YOU did the JOB!
18:17 09 Mar 20
Great experience and all the staff was very professional. They will always be the first place I go to when I need work done.
18:25 13 Jun 19
Millard Roofing did an absolutely fantastic job for me on my insurance claim, and I could not have been happier with the service.The diligence and thoroughness of Jim Eggers and his crew was amazing, and I could not believe all that they were able to accomplish for me. Through Millard Roofing's efforts, my house received a new roof, gutters, windows, shutters, fence and air conditioner, my entire house was repainted, and my entire deck was refinished -- all at no cost to me!The Millard Roofing crew was at my house multiple times to ensure that all damage was found, pointed out to the insurance adjuster, properly repaired/installed, and that the compensation was appropriate for the same. I was overwhelmingly surprised by all that Millard Roofing did for me.I would HIGHLY recommend Millard Roofing, and would give them more than five stars if possible!
15:28 13 Jun 19
Had leaks on my commercial buildings and they were taken care of in a timely manner and was given updates on each one. Very professional in all area of there expertise.
12:46 12 Jun 19
I had nothing but a great experience with this company. From the estimator to the installation crew, they were all a class act. I would highly recommend them to any one.When the insurance company only wanted to cover approx 12k in damages to my house that would have left it half finished. Jim Eggers and his team went to bat for me and ended up getting the rest of the repairs due, close to double the original 12k. The whole process took a little while but in the end Millard Roofing has the customers best interest and are not afraid to stand up to the insurance companies. Beyond that the work was done quickly and very professionally. My house never looked better.Thank you Millard Roofing and Jim Eggers
23:40 11 Jun 19
My experience was positive and hassle free. The team was professional, and extremely courteous. Thank you Jim your team is amazing.
13:53 11 Jun 19
Jim Eggers and his team are excellent. We've had two roofs replaced, gutters, and siding from several different hail storms. It's refreshing to have an advocate representing the consumer because insurance company claims adjusters don't have our best interest, only to save their company as much money as possible. Our first insurance adjuster only approved $441 and we were told nothing was to be paid because the deductible was $1,000.We hired Millard roofing and they got the roof, fascia board, and gutters all approved. Because they fight so hard for us, the consumer, it takes a lot of time going back and forth with the insurance companies; therefore, the process is longer. Well worth it in my opinion.
13:24 11 Jun 19
Grateful for all of my friends at Millard Roofing! The whole experience was very professional, detailed, and thorough. Thanks again!
17:06 11 Apr 19
Been very happy with the team at Millard Roofing. Josh was assigned to me and was able to help me with my claim. He was willing to have the tough conversations with my insurance company to make sure my roof, siding and air conditioner all got covered. Even the leak that did damage to my ceiling in my kitchen was covered. Insurance companies are a sham and look for every out to not cover you. Millard Roofing protects you from the necessary evil of insurance when a claim needs to be filed. Not to mention my house is the best looking one in our culdesac now. I was able to meet the owner Jim as well and what a caring guy. He took the time out to make sure I was getting great customer service and my claim was moving forward smoothly. Super happy with my expierence with Millard Roofing and have already recommended them to friends, family and neighbors.
14:40 10 Apr 19
Millard Roofing and Gutter repaired my exterior siding and trim damage well as the indoor water damage caused by the tornado this summer. Josh, Jamie, and all of the contractors were easy to work with and my house looks as good as new! Great service and outstanding repair work.
16:21 08 Nov 17
On a scale of 1 to 5Attitude of staff: 3 starResponsive: 3 starCalls return: 2 starDeadlines: 3 starProfessional: 4 starKnowledge: 4 starOverall: 3 star
14:05 27 Aug 17
Great company, will do business with again. Handled all of the storm damage repairs to an investment property for me in a professional and timely manner.
22:21 01 Dec 16
Josh and his team were very professional and took care of all of our concerns quickly. I would highly recommend.
02:56 30 Nov 16
Millard Roofing did a superior job on our roof. From start to finish. Completed the job to the very last detail. They took care of following up with our insurance company and made the entire process a breeze. Very professional staff.
14:00 15 Sep 16